Dienstag, 30. August 2016
mistakes & slips:
"Although 'mistake' has a loose meaning in common language, it has come to have a rather precise technical meaning among those who study error, due the way it has been used in the work of Reason (1990) and Norman (1988), who distinguish between 'slips' and 'mistakes'. Mistakes are planning failures: errors of judgment, inference or the like, when actions go as planned-but the plan is bad. ...
A 'slip' is defined as an action not in accord with the actor's intention, the result of a good plan but a poor execution."
Senders & Moray, 1991